Astrigate Complaint Help / Complaint Reference Format
Complaint Reference Format
Updated: 2026-06-15 07:10:29
case reference
complaint reference
CS number
tracking number
complaint number
Complaint Reference Format
Complaint references in the platform commonly use a case-style format such as CS-YYYYMMDD-XXXX. Example: CS-20260513-C4D1.
Always keep the full reference number. If you contact support, include the complete reference so the team can identify the complaint quickly.